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CSP Saathi Privacy Policy and Terms of Use

CSP Saathi Pvt. Ltd. (referred to as "the Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This policy applies to all of CSP Saathi’s platforms, including its website, mobile applications, and any other online services (collectively referred to as "App"). By using our services, you agree to comply with the terms outlined below.


By using our website, app, or other services, you are agreeing to the Terms of Use (referred to as "T&Cs" or "Terms"). These Terms are legally binding, and you accept them by using the service or clicking "I Agree." CSP Saathi reserves the right to modify these Terms at any time, and it is your responsibility to review them periodically. Continued use after modifications constitutes your acceptance of the updated Terms.


We collect personal information (such as your name, contact details, location, etc.) when you register or use our services. This information is used for:

  • ● Responding to inquiries
  • ● Processing orders
  • ● Sending notifications about promotions or services
  • ● Legal compliance and fulfilling regulatory obligations
Your consent allows us to contact you via email, SMS, or calls for service updates, promotional offers, and any other communications even if you are on Do Not Disturb (DND) registries.


We may share your information with third parties in the following situations:

  • Legal Requirements: If required by law, or for the prevention of fraud and other criminal activities.
  • Affiliated Companies: With subsidiaries and affiliated entities for processing your information under this Privacy Policy.
  • Third-party Advertisers: We may share non-identifiable information with advertisers to provide you with ads that are relevant to your interests.


Our website uses cookies to enhance user experience by storing session data. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features on our app.


We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or damage. However, the transmission of data over the Internet is never completely secure. You are responsible for maintaining the confidentiality of your login credentials.


Our app may contain links to third-party websites or services. Please note that these are independent entities, and their privacy practices may differ from ours. We encourage you to review their policies when interacting with such websites.


Our services are not available to individuals under the age of 18. Users who are minors are prohibited from registering and using the service.


All content available on the CSP Saathi app, including text, images, and logos, is the intellectual property of CSP Saathi or its affiliates. Unauthorized copying or distribution of this content is strictly prohibited. However, you may download or print excerpts for personal use only.


CSP Saathi reserves the right to modify or discontinue any part of the app or its services without prior notice. Similarly, we may introduce subscription or membership fees with reasonable notice.


CSP Saathi is not liable for any indirect or consequential damages arising from the use of its services, including lost profits or opportunities. Our app functions as a marketplace platform, and we are not responsible for the quality or legality of products sold by third-party vendors.


We may partner with third-party advertisers to display ads on our app. These partners may collect non-personally identifiable information to provide targeted advertising.


CSP Saathi acts as a facilitator for online sales, providing a platform for merchants to display their products. We do not take ownership or responsibility for the goods sold through our marketplace. Users are encouraged to carefully review product details and merchant policies before making purchases.


CSP Saathi may update this Privacy Policy as needed. Any changes will be posted on our app, and it is your responsibility to review these changes.


By using CSP Saathi services, you agree to the above terms and acknowledge that your personal information will be managed as outlined in this policy. If you have any concerns, please reach out to our support team.

  • Data retention period is 6 months.
  • We collect and generate various data points about you.
  • Data by which you are identified is termed as “Personal Data”. Personal Data does not mean information that is freely available or accessible in public domain. Your Privacy is of utmost importance to us and protection of your Personal Data is a key commitment for us. We are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.